- How long does shipping usually take?
We appreciate your patience as some of our products can take up to 40 days to receive - depending on you location and which of our warehouse partners is handling your order. Although, most of our products are received much earlier than that! Normally it takes 3-5 business days to process your order and 10-20 days for shipping it.
- Where can I find my tracking number?
As soon as your order is prepared and gets out, you will receive a notification email that contains your tracking number. However, if you haven't received any email from us, let us know at firstname.lastname@example.org and we will look into it ASAP and provide you with your order's tracking number.
- Why did I only receive part of my order?
Don't be worried! As a result of our warehouse partner's high delivery traffic, some of our orders have been shipped separately and your missing products are just shortly behind.
- I have another question, where can I contact you?
You can contact us via our contact form or, for the fastest response, at email@example.com and we will reply within 24 hours.